This Privacy Policy explains how the owner of this Website (“Company,” “we,” “us,” or “our”) collects, uses, discloses, stores, transfers, and protects personal information when you visit or use bettergolfcart.com (the “Website”), contact us, request product information or quotations, communicate with us through email or WhatsApp, or otherwise interact with our products and services.
We are committed to protecting personal information and respecting applicable privacy and data protection laws, including, where applicable, the European Union General Data Protection Regulation (“GDPR”), the UK GDPR, the Swiss Federal Act on Data Protection (“FADP”), the California Consumer Privacy Act as amended (“CCPA/CPRA”), Brazil’s Lei Geral de Proteção de Dados (“LGPD”), Canada’s applicable privacy laws, Australia’s Privacy Act, Japan’s APPI, South Korea’s applicable privacy laws, China’s Personal Information Protection Law (“PIPL”), South Africa’s POPIA, and other applicable data protection and privacy laws.
This Privacy Policy is intended to provide a global framework. Certain jurisdictions may provide additional rights or impose additional requirements, which are described in the applicable regional sections below.
Who We Are
The Website is operated by the owner of this Website. Email:[email protected] Website: bettergolfcart.com For privacy-related questions or requests, please contact us using the contact information above. If you are located in a jurisdiction that requires the appointment of a Data Protection Officer or local privacy representative, the relevant contact information will be provided where applicable.
Scope of This Privacy Policy
This Privacy Policy applies to personal information collected through: · bettergolfcart.com; · product inquiry and quotation forms; · contact forms; · email communications; · WhatsApp or other communication channels linked from the Website; · requests for product catalogs, specifications, quotations or distributor information; · cookies and similar technologies; · online advertising and analytics technologies; · communications relating to products, orders, services and after-sales support. This Privacy Policy does not necessarily apply to third-party websites, applications, platforms or services that may be linked from our Website. Those third parties have their own privacy policies, terms and practices.
Personal Information We Collect
Depending on how you interact with us, we may collect the following categories of information. 3.1 Information You Provide Directly When you submit an inquiry, request a quotation, contact us or communicate with us, we may collect: · Name; · Company name; · Job title or position; · Email address; · Telephone number; · WhatsApp number or other messaging contact information; · Country or region; · Shipping or destination country; · Business address; · Product requirements; · Quantity requirements; · Product configuration requirements; · Budget or purchasing information; · Distributor or dealership information; · Messages and communications; · Attachments or documents you voluntarily provide; · Any other information you choose to provide. You should not provide sensitive personal information unless it is necessary and specifically requested.
Information Automatically Collected
When you visit our Website, certain technical information may be automatically collected, including: · IP address; · Approximate geographic location derived from IP address; · Browser type and version; · Operating system; · Device type; · Screen resolution; · Language preferences; · Referring website; · Pages visited; · Time spent on pages; · Date and time of visits; · Click and interaction information; · Website navigation information; · Traffic source; · Advertising campaign information; · Cookie identifiers; · Online identifiers; · Technical diagnostic information. We may collect this information through server logs, cookies, pixels, tags, SDKs and similar technologies.
Cookies and Similar Technologies
We use cookies and similar technologies to operate, secure, analyze and improve the Website and, where permitted, support advertising and marketing activities. Cookies may be categorized as follows: 5.1 Strictly Necessary Cookies These cookies are necessary for the Website to function properly. They may support: · Website security; · Session management; · Language preferences; · Form functionality; · Load balancing; · Fraud prevention; · Basic website operation. These cookies may not require consent where permitted by applicable law. 5.2 Functional Cookies These cookies allow the Website to remember choices and provide enhanced functionality. Examples may include: · Language preferences; · Region preferences; · Interface settings; · User-selected options. 5.3 Analytics Cookies Where permitted, we may use analytics technologies to understand: · How visitors use the Website; · Which pages receive traffic; · How users navigate the Website; · Website performance; · Conversion activity; · General visitor trends. We may use third-party analytics providers such as Google Analytics where configured. 5.4 Advertising and Marketing Cookies Where legally permitted and where required, we may use advertising technologies to: · Measure advertising performance; · Measure conversions; · Understand advertising campaigns; · Build or use advertising audiences; · Provide relevant advertisements; · Conduct remarketing or similar advertising activities. These technologies may include Google Ads and related Google advertising technologies. 5.5 Your Cookie Choices Where applicable, you will be presented with a cookie consent mechanism that allows you to: · Accept optional cookies; · Reject optional cookies; · Select individual cookie categories; · Change your preferences; · Withdraw consent. Where consent is required, optional cookies and tracking technologies will not be activated before the required consent is obtained. Withdrawing consent will not affect the lawfulness of processing carried out before withdrawal.
Google Analytics, Google Ads and Advertising Technologies
We may use Google services, including Google Analytics, Google Ads, Google Tag Manager and related technologies. These services may process information such as: · IP-derived location; · Device information; · Browser information; · Website interactions; · Cookie identifiers; · Advertising identifiers; · Conversion information; · Website events; · Approximate geographic information. Where required by applicable law, we will obtain appropriate consent before using non-essential advertising or analytics technologies. For users in the European Economic Area, the United Kingdom and Switzerland, we may use Google’s Consent Mode or equivalent consent mechanisms to communicate the user’s consent choices to Google. Google’s consent requirements specifically distinguish consent for analytics storage, advertising storage, advertising-related user data and personalized advertising. Google’s own privacy practices are governed by Google’s policies. For more information, please review Google’s applicable privacy documentation.
How We Use Personal Information
We may use personal information for the following purposes: 7.1 Responding to Inquiries We may use your information to: · Respond to product inquiries; · Provide quotations; · Recommend suitable products; · Provide specifications; · Answer technical questions; · Provide catalogs and documents; · Communicate regarding requested products. 7.2 Business and Commercial Purposes We may process information to: · Evaluate potential business relationships; · Process distributor or dealer inquiries; · Manage customer relationships; · Prepare quotations; · Negotiate commercial transactions; · Manage orders; · Provide after-sales service; · Coordinate logistics and delivery; · Maintain business records. 7.3 Website Operation We may use technical information to: · Operate the Website; · Maintain security; · Prevent fraud and abuse; · Troubleshoot technical problems; · Improve Website performance; · Maintain functionality. 7.4 Analytics Where permitted, we may analyze Website usage to understand visitor behavior and improve our Website, products and services. 7.5 Advertising and Marketing Where legally permitted and, where required, with your consent, we may use information for: · Advertising measurement; · Conversion tracking; · Remarketing; · Advertising optimization; · Audience measurement; · Campaign performance analysis. 7.6 Legal and Compliance Purposes We may process information when reasonably necessary to: · Comply with applicable laws; · Respond to lawful requests; · Establish, exercise or defend legal claims; · Prevent fraud; · Protect our rights; · Protect the security of our systems; · Enforce our agreements.
Legal Bases for Processing
Where GDPR, UK GDPR or similar laws apply, we may rely on one or more of the following legal bases: 8.1 Consent We may process information where you have provided valid consent. You may withdraw consent at any time. 8.2 Contract Processing may be necessary to: · Provide requested products or services; · Respond to quotation requests; · Perform a contract; · Take steps at your request before entering into a contract. 8.3 Legitimate Interests We may process information where necessary for legitimate business interests, provided those interests are not overridden by your fundamental rights and freedoms. Examples include: · Website security; · Fraud prevention; · Business administration; · Customer relationship management; · Service improvement; · Direct B2B communications where legally permitted. 8.4 Legal Obligations We may process personal information when required to comply with applicable law. 8.5 Vital Interests Where legally recognized, we may process personal information where necessary to protect someone’s vital interests.
Direct Marketing
We may send business-related communications where legally permitted, including: · Product information; · Quotations; · New product announcements; · Distributor information; · Industry updates; · Business communications; · Service information. Where consent is legally required, we will obtain consent before sending marketing communications. You may unsubscribe from marketing communications at any time by: · Clicking the unsubscribe link in the relevant communication; · Contacting us; · Using the available preference-management mechanism. We will not require you to provide additional information solely to unsubscribe.
Disclosure of Personal Information
We may disclose personal information to appropriate third parties where reasonably necessary for the purposes described in this Privacy Policy. These parties may include: Service Providers · Website hosting providers; · Cloud service providers; · IT and security providers; · CRM providers; · Email service providers; · Analytics providers; · Advertising platforms; · Communication platforms; · Customer support providers. Business Partners Where necessary to provide requested services, we may disclose relevant information to: · Distributors; · Dealers; · Logistics providers; · Shipping companies; · Customs service providers; · Local service partners; · Authorized representatives. Professional Advisors We may disclose information to: · Lawyers; · Accountants; · Auditors; · Insurance providers; · Professional consultants. Government and Legal Authorities We may disclose information where required by: · Applicable law; · Court orders; · Government authorities; · Regulatory authorities; · Law enforcement requests. We do not sell personal information in the traditional sense of selling customer databases for money. Where applicable law defines certain advertising-related disclosures as a “sale” or “sharing” of personal information, we will comply with the applicable legal requirements.
International Data Transfers
Because we operate internationally and may use global service providers, your personal information may be transferred to, stored in, or processed in countries other than the country in which you live. Such countries may include countries in: · North America; · Europe; · Asia; · Other jurisdictions where our service providers operate. Where applicable law requires safeguards for international data transfers, we will use appropriate mechanisms, which may include: · Adequacy decisions; · Standard Contractual Clauses; · Appropriate contractual safeguards; · Other legally recognized transfer mechanisms. For individuals in the EEA, UK or Switzerland, information about international transfers will be provided where required by applicable law.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods may depend on: · The nature of the information; · The purpose of processing; · Whether an ongoing business relationship exists; · Legal and accounting requirements; · Dispute resolution requirements; · Fraud prevention requirements; · Regulatory requirements. When personal information is no longer required, we will delete, anonymize or securely dispose of it where reasonably practicable.
Data Security
We implement reasonable administrative, technical and organizational safeguards designed to protect personal information against: · Unauthorized access; · Unauthorized disclosure; · Accidental loss; · Destruction; · Alteration; · Misuse. Security measures may include: · Access controls; · Authentication mechanisms; · Secure hosting; · Encryption where appropriate; · Monitoring; · Backup procedures; · Security updates; · Internal access restrictions. However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.
Data Minimization
We seek to collect and process only personal information reasonably necessary for the relevant purpose. You may choose not to provide certain information. However, if required information is not provided, we may be unable to: · Respond to an inquiry; · Prepare a quotation; · Provide requested services; · Process an order; · Provide after-sales support.
Your Privacy Rights
Depending on your jurisdiction, you may have some or all of the following rights: · Right to know whether we process your personal information; · Right to access your personal information; · Right to receive a copy of your personal information; · Right to correct inaccurate information; · Right to delete personal information; · Right to restrict processing; · Right to object to processing; · Right to withdraw consent; · Right to data portability; · Right to opt out of certain marketing; · Right to opt out of certain targeted advertising; · Right to opt out of certain sales or sharing activities where applicable; · Right to lodge a complaint with a competent supervisory authority; · Right to request information about international transfers. These rights are subject to applicable legal limitations and exceptions.
European Economic Area — GDPR
If you are located in the European Economic Area (“EEA”), you may have rights under the GDPR. These include rights to: · Access your personal data; · Rectify inaccurate data; · Erase personal data; · Restrict processing; · Object to processing; · Data portability; · Withdraw consent; · Lodge a complaint with a supervisory authority. The GDPR also requires transparency regarding the purposes, legal basis, categories of data, retention and recipients of personal data. Where processing is based on legitimate interests, you may object to such processing on grounds relating to your particular situation, subject to applicable law. You may also object at any time to direct marketing where applicable.
United Kingdom
If you are located in the United Kingdom, applicable UK data protection laws, including the UK GDPR and Data Protection Act 2018, may provide you with additional rights. These may include: · Access; · Rectification; · Erasure; · Restriction; · Objection; · Data portability; · Withdrawal of consent. You may also have the right to complain to the UK’s Information Commissioner’s Office (“ICO”).
Switzerland
If you are located in Switzerland, the Swiss Federal Act on Data Protection (“FADP”) may provide additional rights and protections. Where applicable, we will provide information concerning: · Processing purposes; · Categories of personal information; · Recipients; · International transfers; · Data retention; · Individual rights.
California Privacy Rights
If you are a California resident, the CCPA/CPRA may provide additional rights. Subject to applicable exceptions, you may have the right to: · Know what personal information we collect; · Know the purposes for which personal information is used; · Know the categories of recipients; · Request access to personal information; · Request deletion; · Request correction; · Opt out of the sale or sharing of personal information; · Opt out of certain targeted advertising; · Limit certain uses of sensitive personal information where applicable; · Not receive discriminatory treatment for exercising privacy rights. We will verify requests as reasonably necessary to protect personal information. You may submit a privacy request by contacting us at: [email protected]
Canada
If you are located in Canada, applicable federal or provincial privacy legislation may provide rights concerning your personal information. Depending on the applicable law, you may have rights to: · Access personal information; · Request correction; · Withdraw consent where applicable; · Challenge compliance; · Make a complaint to a privacy regulator.
Brazil — LGPD
If Brazil’s Lei Geral de Proteção de Dados (“LGPD”) applies to our processing, you may have rights including: · Confirmation of processing; · Access; · Correction; · Anonymization, blocking or deletion where applicable; · Data portability; · Information about public and private entities with which information is shared; · Information regarding consent; · Withdrawal of consent; · Review of certain automated decisions where applicable. Requests may be submitted using the contact information provided in this Privacy Policy.
China — PIPL
Where China’s Personal Information Protection Law (“PIPL”) applies, we will process personal information in accordance with applicable requirements. Depending on the circumstances, individuals may have rights including: · Right to know; · Right to decide; · Right to restrict or refuse processing; · Right to access; · Right to copy; · Right to correct; · Right to delete; · Right to withdraw consent; · Other rights provided under applicable law. Where cross-border transfer requirements apply, we will implement legally required mechanisms and safeguards.
Japan — APPI
Where Japan’s Act on the Protection of Personal Information (“APPI”) applies, we will handle personal information in accordance with applicable requirements, including applicable requirements relating to: · Purpose of use; · Security measures; · Third-party provision; · Cross-border transfers; · Individual rights.
South Korea
Where South Korean privacy laws apply, including the Personal Information Protection Act (“PIPA”), we will comply with applicable requirements concerning: · Collection; · Use; · Disclosure; · Retention; · Security; · Individual rights; · Cross-border transfer.
Australia
Where Australia’s Privacy Act and Australian Privacy Principles apply, we will handle personal information in accordance with applicable requirements. Individuals may have rights concerning access, correction and complaints, subject to applicable exceptions.
South Africa — POPIA
Where South Africa’s Protection of Personal Information Act (“POPIA”) applies, we will process personal information in accordance with applicable requirements. Individuals may have rights including access, correction, objection and complaint rights, subject to applicable law.
Children’s Privacy
The Website is intended primarily for business customers, distributors, dealers, organizations and adult consumers. We do not knowingly collect personal information from children where prohibited by applicable law. If you believe that a child has provided personal information to us, please contact us so that we can evaluate and, where legally required, delete the information.
Third-Party Websites and Services
The Website may contain links or integrations to third-party services, including communication, social media, analytics, advertising or other external platforms. Examples may include: · Google; · WhatsApp; · Other communication platforms; · Social media platforms; · External product or service providers. We do not control the privacy practices of third-party websites or services. You should review their respective privacy policies before providing personal information.
WhatsApp and Other Communication Platforms
If you contact us through WhatsApp or another third-party communication platform, the information you provide may also be processed by that platform. We do not control the privacy practices of such third-party providers. You should review the relevant provider’s privacy policy and terms before using the service.
Business-to-Business Communications
Our Website is primarily designed to support business-to-business inquiries concerning electric golf carts, utility vehicles, fleet solutions, distribution, customization and related products. When you provide business contact information, we may process it for legitimate business purposes where permitted by applicable law. You may request that we stop using your information for direct marketing at any time.
Automated Decision-Making and Profiling
We may use automated technologies for analytics, advertising measurement or audience segmentation. We do not intend to make decisions producing legal or similarly significant effects solely through automated processing unless permitted by applicable law and appropriate safeguards are provided. Where applicable law grants rights concerning automated decision-making, those rights will apply.
Do Not Track
Some browsers provide “Do Not Track” signals. Because there is currently no universally accepted standard for responding to all such signals, our Website may not respond to every browser-based Do Not Track signal. Where legally required, we will honor legally recognized opt-out preference signals.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes may be made to reflect: · Changes in our business; · Changes in technology; · Changes in our services; · Changes in applicable law; · Changes in privacy practices; · Changes to third-party services. When we make material changes, we may update the “Last Updated” date and provide additional notice where required by law. You should review this Privacy Policy periodically.
Contact Us
If you have questions, concerns or requests regarding this Privacy Policy or your personal information, please contact us: Privacy Contact: Privacy Compliance Department Email: [email protected] For privacy requests, please include enough information for us to understand and verify your request.
Privacy Request Verification
To protect personal information, we may need to verify your identity before processing certain requests. We may request information reasonably necessary to confirm that the request relates to you. We will not request unnecessary sensitive information solely for verification. If you submit a request through an authorized agent where permitted by law, we may require evidence of the agent’s authority.
Response Times
We will respond to valid privacy requests within the period required by applicable law. If additional time is legally permitted and reasonably necessary because of the complexity or number of requests, we may extend the response period as permitted by law and inform you accordingly.
Complaints
If you believe that we have processed your personal information unlawfully, please contact us first so that we have an opportunity to investigate and address your concern. You may also have the right to lodge a complaint with the applicable data protection authority in your jurisdiction.
No Absolute Guarantee
Although we take reasonable measures to protect personal information, no method of transmission over the Internet or method of electronic storage is completely secure. We therefore cannot guarantee absolute security of personal information.
Governing Law
This Privacy Policy shall be interpreted in accordance with applicable privacy and data protection laws. Nothing in this Privacy Policy is intended to remove, restrict or waive any mandatory rights that you may have under the laws of your country, state or region. Where mandatory local privacy laws provide greater protection or additional rights, those laws will prevail to the extent required.
Severability
If any provision of this Privacy Policy is determined to be invalid, unlawful or unenforceable under applicable law, the remaining provisions will continue to apply to the maximum extent permitted by law.
Effective Date
This Privacy Policy is effective as of: August 18, 2026 Website: bettergolfcart.com